Is all service the same? Would you tip a waiter for poor service? Would you use a company that delivered less than stellar service, but got the job done? Would you recommend a company that didn’t value or appreciate your patronage?
At Nextage Realty, we have a crystal clear understanding that service and expertise are the primary products we sell and they are the foundation of our belief system. Nothing is more important to us than our customers. Without them, Nextage Realty could not exist. We are whole-heartedly committed to providing Quality Service by Professional Agents® and will forever go “the extra mile” when it comes to satisfying our clients and earning their loyalty. We strive to find that “WOW” factor and take great pride in converting our clients into raving fans and lifelong customers.
This type of exceptional service not only benefits our clients, it gives a sense of satisfaction and accomplishment to our sales associates as well. Think about what that does for our company…motivation, enthusiasm, a positive work environment, increased morale and support—now why WOULDN’T you want to work for a company with those qualities?
Providing our expected level of service and expertise is a continuous process. Training is a very important part of our expertise and our ability to provide exceptional service, especially in today’s ever-changing market. The Nextage Performance Institute is a comprehensive collection of training delivered through several different media, including video on-demand, live online and live in-classroom sessions. This broad spectrum of sessions addresses topics from Real Estate 101 to Social Media Techniques to Building and Developing a Successful Real Estate Team.
Being flexible, proactive and responsive to market trends in our training efforts is also a very important part of our Performance Institute. We’ll often schedule a webinar with one of our experts to address a “hot” topic or to review a change in policy or procedure. At Nextage Realty, our sales associates are always ahead of the curve, leading the pack. We understand the importance of keeping abreast of this evolving industry with all its twists and turns. This is what allows us to continuously provide the quality service that defines Nextage Realty.